The NW-31253-4 is yet another network error for the PS4 console. The network errors seem to be quite limitless in this console and that is not even an overstatement.
There are many network errors related to the same problem i.e, unreliable connection, bad DNS, or server failure. This is another one of these errors and by this point, you might even know what to do already, right? Even then, do read this article in detail to find out an extra trick or two to solve the problem for you. So, without any further delay, let us start.
Reasons for the NW-31253-4 error code
The primary three reasons for the NW-31253-4 error code are explained below:
Bad DNS Settings
If you have manually used a DNS server then, the problem might occur because your DNS server isn’t connecting properly. If this is the case then simply revert back to the default DNS or use the google DNS as an alternative fix. That easy.
The main reason that this error occurs is because of the network problem. Look for network congestion, talk to your ISP about the problem if you have any and you should be able to fix it.
The PS4 itself is to be blamed if the server issue is there. You can always contact Sony and ask them for an explanation if you are facing the issue.
Hardware network problem
Bad ports and faulty routers can also result in this problem. Check all of this networking hardware to locate the actual problem behind the error. Sometimes the routers or the PS4 need a reset and sometimes the LAN connection can be loose. Do not undermine these simple things. Check Everything!
Fix for the NW-31253-4 error code
We are going to combine all the fixes for the NW-31253-4 error code and provide them under one umbrella today. So, let us get started.
The first thing you need to do is know what the problem actually is. To do this simply follow the steps given below:
- Determine if the problem is with your PS4 or your Network. Try to connect and use other devices to the PS4 in order to determine this. If every other device except your PS4 works in your network then the problem is with the PS4. Otherwise, the problem lies with the network.
- If the problem is with your network, then contact your ISP. Also, contact any of your friend using the same ISP to see if the problem is at your end of the network or not. If the problem is true because of the ISP, tell them to solve it as fast as possible.
- If the problem is not in the ISP and it is still a network problem then, the problem is at your end of the equation. Maybe you have a faulty router or a bad LAN cable. Resetting the router and using another LAN cable is what we recommend to fix it. Also, sometimes the problem can occur because of the faulty port and the distance between the router and PS4 (in case of wi-fi). Reduce this distance and try again.
But if the problem lies with the PS4 then there are a couple of fixes that you can try:
We have a whole article dedicated to DNS so, if you want to know more you can read that. To summarize that article, you can simply go to the network settings of your PS4 and follow the on-screen prompts to land on the DNS page. Once you are in the DNS option menu, you can manually enter the DNS server and connect to it. We recommend Google DNS.
PS4 Hard Reset
You can try resetting your PS4 completely. This means that you need to reset it in software and hardware. Just turn it off on the software side and also completely power it off. Do this and you might just fix the issue in no time!
Sony has a great tool known as “Fix and Connect”, it is an online tool that helps you to pinpoint your problem and fix it if you have some connection issues on your PS4. You can visit the site from your other devices and follow the instructions to solve the problem. You can even know the status of the PSN servers to know whether there is a server issue or not. This is a very handy tool and we recommend you use it to solve all your network issues.
Frequently Asked Questions (FAQs)
Is the fix and connect the tool free?
Yes. Absolutely. The error tool is completely free and you can use it to solve your network issues in no time.
Can we fix the NW-31253-4 error easily?
Yes, the error has some easy fixes that you can follow and use for fixing the NW-31253-4 error code.
Can hard reset damage the PS4?
No, it cannot. A hard reset is just a way of clearing the excess electricity from the PS4 and turning it back to the default mode. So, it cannot damage the system.
Why is a PS4 so prone to network errors?
A PS4 is prone to network errors because network errors can happen in a lot of areas. The errors have a larger array, it can be because of the system itself, it can be because of the PSN servers and it can happen because of the ISPs. This is why there are so many network errors in the PS4.
The NW-31253-4 error is a network error that can be fixed if you can pinpoint the area where the fault actually occurs. You can follow our instructions and troubleshoot the problem. You can also use the “Fix and Connect” technology of PS4 and do it their way as well. Whatever you do, the error is quite common, it is a simple network failure error or server error (sometimes) and it can be fixed. So, do not worry that much about it!